41. (p. 74)David Myers identified "positive attitude" every bit a:  A. stage resulting from an internal locus of control and unconditional positive regard. B. stage resulting from an external locus of control and conditional positive regard. C. position resulting from good for you self-esteem, optimism, introversion, and personal command. D. position resulting from healthy self-esteem, optimism, extraversion, and personal control. 42. (p. 76)Equally compared.

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91. (p. 14)What is Frederick Taylor best known for? Describe about his invention of the optimum shovel.  92. (p. 14)Draw the two major features of Taylor's arroyo to increasing efficiency.  93. (p. 14)How did Taylor's "optimum shovel" increase the productivity of the steel mill?      .

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86. (p. 32)Why is liking and accepting yourself the most important skill you tin larn in life?  87. (p. 32)Why practise some people brag about themselves?  88. (p. 33)How does a person with loftier self-esteem perform at his or her workplace?  89. (p. 33)Describe the ii types of cocky-esteem.  90. (p. 34)In the context of Carl Roger's studies, explain.

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81. (p. lxxx)Mentally challenging work with which an employee can cope successfully helps in irresolute an employee'south ____.  82. (p. 81)A(n) _____ is a system of shared values throughout whatsoever given visitor or other system.  83. (p. 81)Material appurtenances have _____ values.  84. (p. 82)Since the early 1970s, Americans insist much more than strongly that jobs go less.

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21. (p. 110)McClelland feels that someone with a stiff amalgamation need will generally brand the best manager.  22. (p. 110)In McClelland's manifest needs theory of motivation, achievement needs are desired by individuals who want to command and influence other people.  23. (p. 110)People with a high achievement need are attracted to careers such every bit sales.

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91. (p. 34)How does conditional positive regard bear on children?  92. (p. 35)What did Alfred Adler discover about conditional positive regard?  93. (p. 36)If a educatee who failed in an exam has an external locus of command, how would he or she respond to the failure?  94. (p. 37)How does reading biographies of people you admire help you.

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eleven. (p. 79)The giver of feedback should try to strike a residual betwixt negative and positive feedback.  12. (p. 79)Giving two negative letters for every positive one is the best way to amend a person'due south mental attitude.  13. (p. 79)A person's satisfaction with piece of work is directly related to his or her attitude.  fourteen. (p. 79)When job satisfaction is.

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51. (p. 80)Which of the following is about likely to accept a positive effect on job attitudes?  A. Mentally challenging work that is extremely demanding B. Training programs for increasing the external locus of employees C. Rewards that are in line with an private'south ambition D. Piece of work conditions that make accomplishing goals challenging 52. (p. 80)To assist job attitudes, an employer.

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21. (p. 58)According to John Powell, "Reporting the facts almost others" is the level of self-disclosure that approaches honest expression because you reveal your conscious thoughts, opinions, and theories.  22. (p. 59)According to John Powell'due south levels of cocky-disclosure, gut-level communication is the level at which you begin to apply genuine cocky-disclosure.  23. (p. 59)According to.

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71. (p. 33)When people with a(northward) _____ self-esteem tackle issues, they tend to exist more than objective and constructive.  72. (p. 33)_____ is the confidence an individual has in his or her ability to bargain with problems when they occur.  73. (p. 34)Cocky-esteem starts to develop in _____ from messages we receive from parents and others.

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96. (p. 38)Depict a mentor.  97. (p. 38)What is the difference between a role model and a mentor?  98. (p. 38)List the benefits of positive self-talk.  99. (p. 38)Why are cocky-esteem affirmations effective?  100. (p. 40)What is a pathological critic?    .

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101. (p. 81)How do values differ from attitudes?  102. (p. 81)How are personal values formed?  103. (p. 81)What is a corporate culture?  104. (p. 81)What are tangible and intangible values?  105. (p. 82)According to Daniel Yankelovich, which three value patterns related to work and home life take emerged since the early 1970s?      .

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Curt Answer Questions 81. (p. 28)How does 1'due south self-concept lead to a barbarous bicycle?  82. (p. 29)List ii common mistakes people make about their ideal self?  83. (p. 30)How do the things that you lot say impact your self-image?  84. (p. 30)What happens when the ideal cocky and the existent self are not close to each other?  85. (p. 31)In the.

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51. (p. 113)According to the Hackman-Oldham job enrichment model, which of the following is a critical psychological state required for job enrichment?  A. Noesis of the actual outcome of the work B. Noesis of operation-based incentives C. Noesis of the bacon package and appraisals D. Cognition of various insurance policies 52. (p. 113)What is meant by task significance?  A. The opportunity to utilize.

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Fill in the Blank Questions 61. (p. 102)_____ is the willingness to make an effort toward accomplishment.  62. (p. 102)_____ is the overall mood of a group of people and is based on employees' attitudes and feelings of satisfaction.  63. (p. 106)According to Abraham Maslow'due south hierarchy of needs theory of motivation, _____ include necessities for life.

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84. (p. 53)Briefly draw the blind pane of the Johari Window.  85. (p. 54)What legitimate reasons practise people utilise to justify withholding the truth?  86. (p. 54)List the reasons for avoiding self-disclosure that exercise not permit people to develop emotionally.  87. (p. 54-55)Draw the reasons for avoiding disclosure that stems from childhood experiences.      .

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41. (p. 109)Which of the post-obit is a feature of ERG theory of motivation?  A. Emotional competence inventory B. Stroke economy C. Hygiene factors D. Frustration-regression principle 42. (p. 109)Antonio, an employee of a software visitor, has been trying difficult to go promoted for a long time. He gives up his efforts after two years and decides to remain satisfied with.

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Multiple Choice Questions 31. (p. 28)Which of the following statements is true about self-concept?  A. It is the tendency to plough an irrational belief into an imagined disaster for yourself. B. It is the power that is based on your attractiveness to others. C. It is the power that depends on the threat of possible punishment. D. It is the.

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xi. (p. 53)The blind pane of the Johari Window can hide good qualities in people as well equally bad traits.  12. (p. 53)The blind pane of the Johari Window can be very disturbing to those who believe that the personality traits that they don't see in themselves cannot be perceived by others as.

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True / False Questions ane. (p. 74)Your attitudes toward people are the issue of the beliefs and feelings you lot have near yourself and about other people.  2. (p. 74)Attitudes range forth a scale from positive to negative, and changes very much over time.  3. (p. 74)Happiness is direct proportional to a person'southward age.  four. (p. 74)Positive attitude is.

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97. (p. 17)Describe the workplace situation in America during the Earth War II.  98. (p. 18)Differentiate between McGregor's Theory X and Theory Y managers.  99. (p. xviii)What were the major changes brought about in man relations during the 1960s?  100. (p. 18)Write a short note on Total Quality Management (TQM).      .

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Multiple Selection Questions 31. (p. 102)_____ is the willingness to make an effort toward accomplishment.  A. Hygiene B. Motivation C. Morale D. Piece of work ethics 32. (p. 102)_____ refers to the "emotional conditions" inside an organization that reflects the norms and attitudes of a company'southward culture and that affects worker morale, attitudes, stress levels, and communication.  A. Corporate social responsibleness B. Organizational climate C. Mission statement D. Task enrichment 33. (p. 102)Which of.

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31. (p. 84)In a group, if you are outnumbered greatly, changing the group values is possible but very unlikely.  32. (p. 85)Interpersonal and internal conflicts can result in cognitive dissonance.  33. (p. 85)Cognitive dissonance is the emotional country that results from interim in ways that contradict one's beliefs or other actions.  34. (p. 87)When people feel cerebral.

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88. (p. 56)How does refraining from self-disclosure waste time and free energy?  89. (p. 57)List the five levels of cocky-disclosure identified by John Powell.  90. (p. 58)Why is cliché conversation a nonconversation in the existent sense?  91. (p. 59)Do peak communications happen regularly? Provide examples of instances that may trigger them.      .

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96. (p. 76)Why is hopelessness the most dangerous kind of cynicism?  97. (p. 77)How does a person's internal locus of command affect his or her attitude?  98. (p. 78)What constitutes an effective attitude-improving feedback?  99. (p. 79)What determines an employee's degree of job satisfaction?  100. (p. 81)What role do values play in establishing human being relations?      .

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11. (p. 104)People with a strong work ethic believe that working is immoral and lazy.  12. (p. 107)Maslow'due south hierarchy of needs theory of motivation assumes that when a need has been satisfied, it will no longer motivate the person's beliefs.  thirteen. (p. 107)Maslow'due south hierarchy of needs theory of motivation shows that people tend to satisfy.

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71. (p. 74)An attitude has three parts: thoughts, ____, and actions.  72. (p. 76)The most dangerous kind of pessimism is ____.  73. (p. 76)According to the famous psychiatrist Carl Jung, behavior of _____ is directed to the objects in the external world.  74. (p. 76)A(n) _____ is an approachable person whose beliefs is directed outward toward others.  75..

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51. (p. 32)Lena, a former sprint runner, boasts nearly her speed and how she had surpassed her competitors in her prime days. Though she has not been in the all-time of shape for the last few years, she continues to talk about her fettle. Lena is trying to:  A. pay more attention to.

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Multiple Choice Questions 31. (p. 51)Which of the following is true virtually the Johari Window?  A. It is a simple even so powerful model that supports the data on managing the mentoring process. B. It is a technique designed for self-agreement that illustrates the ways of relating to others. C. It is a four dimensional questionnaire that is used.

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Make full in the Blank Questions 61. (p. 28)_____ is the foundation of all your thoughts most yourself, including your self-esteem.  62. (p. 29)Some parents present their children with a picture of how the children must human action to win approval. Such parents are said to concur ____.  63. (p. 29)The _____ self is the cocky that y'all.

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106. (p. 82)How is the Cyberspace changing consumer beliefs?  107. (p. 84)What are terminal values?  108. (p. 84)What are instrumental values?  109. (p. 84)How tin can a person bargain with interpersonal values conflicts?      .

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True / False Questions i. (p. 102)To be truly motivated means feeling a desire to do whatever task needs to be accomplished to accomplish a goal or purpose.  two. (p. 102)A good organizational climate is limited to people getting along well.  iii. (p. 102)To increase productivity in the organization, job morale has to be sacrificed.  4. (p. 102)An.

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61. (p. 82)The 3 value areas identified by Daniel Yankelovichhave created more than accent on:  A. reducing private liberty of choice. B. a movement away from flexible piece of work systems toward rigid piece of work systems. C. a desire to alive more closely with nature and community. D. the autocratic way of management. 62. (p. 83)The values of _____ were almost affected past radio networks.  A. generation.

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51. (p. 55)In the context of self-disclosure, a "overnice person" that the American culture has come to glorify is somebody who:  A. doesn't threaten the listener and who makes others feel approved of and comfy. B. doesn't accept the "need" to be liked and accepted by others. C. balances the need to nurture himself with the need.

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21. (p. 81)When people refer to attitudes, they are referring to values.  22. (p. 81)The place and fourth dimension period of the outset few years of most people'due south lives have a corking effect on the formation of values.  23. (p. 81)A corporate civilization is a organisation of shared values throughout any given company or other organisation.  24..

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110. (p. 87)What is the usual reaction of people when they experience cognitive dissonance?  111. (p. 88)How practise views on power and potency differ betwixt emerging countries and the U.s.a.?  112. (p. 89)How should N Americans bargain with less time-focused cultures?    .

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Fill in the Blank Questions 61. (p. 50)____ refers to the power to run across yourself realistically, without a great deal of difference between what you are and how you lot assume others see you lot.  62. (p. 51)The four ways of relating to others are illustrated by the panes in the ____.  63. (p. 51)The _____ is the.

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71. (p. 56)Failing to _____ may upshot in the loss of relationships with others, the slowdown of personal growth, the waste of fourth dimension and free energy, and the loss of a sense of identity.  72. (p. 57)The level of advice with the least amount of self-disclosure, including niceties such every bit "Accept a dainty 24-hour interval".

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11. (p. 32)Nigh people who always need to tell about their accomplishments are actually compensating in some way for low self-esteem.  12. (p. 32)Focusing on a unmarried strength to compensate for overall bad feelings about oneself is a good way to build higher self-esteem.  thirteen. (p. 33)People with depression self-esteem can more than readily take their.

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41. (p. xxx)Which of the following statements is truthful of your self-image?  A. Information technology can be programmed by your day-to-day behavior. B. It is non afflicted by the things yous say to yourself. C. It is the style yous actually are when nobody is around. D. It is the self yous assume others run across when they look at you lot. 42..

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Short Answer Questions 91. (p. 74)What is the importance of attitude in an private'southward life?  92. (p. 74)In what ways does happiness chronicle to mental attitude?  93. (p. 76)Describe the nature of an extravert?  94. (p. 76)How is extraversion related to one'southward level of self-esteem?  95. (p. 76)How do optimists and pessimists deal with trouble situations?      .

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94. (p. 14-fifteen)What were the Gilbreths best known for?  95. (p. 15-16)What are the three concepts of human relations that Mary Parker Follett advocated?  96. (p. xvi)Depict two important discoveries that came from the Hawthorne Experiment.      .

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True / Simulated Questions one. (p. 28)Self-esteem is the fashion you conceive of or see yourself.  2. (p. 28)To minimize the effects of the vicious cycle of negative self-concept leading to negative behavior, you must analyze who started the wheel.  3. (p. 28)Platonic self is your vision of your time to come self.  four. (p. 29)Parents who nowadays their children.

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41. (p. 53)Martha'due south friend, Ruby, is a professional artist. Martha spends a lot of time with Carmine at the gallery. I day, Ruby asks Martha to aid her paint a particular department of the wall to serve as a backdrop for her latest piece of work of fine art. After observing Martha's brush strokes,.

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21. (p. 38)Putting things off for as well long and not working toward goals tin can bring your self-esteem even lower.  22. (p. 38)The fear of pain encourages people to avoid procrastinating things for also long.  23. (p. 38)True mentoring involves two people communicating well, one more often than not teaching and the other mostly learning.  24. (p. 38)A role model typically.

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Short Answer Questions 81. (p. 50)In the context of how awareness-related barriers impact homo relations, explicate why people build walls around themselves.  82. (p. 52-53)Briefly describe the hidden pane of the Johari Window.  83. (p. 53)Why is the unknown pane more exciting than the bullheaded pane?      .

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True / False Questions 1. (p. fifty)Many people develop traits such as secrecy, dishonesty, or other defenses to prevent people from determining their truthful thoughts and motives.  2. (p. 51)The managerial filigree is a composite of four panes that shows you lot ways of relating to others: the open up, blind, hidden, and unknown.  three. (p. 51)The Johari.

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71. (p. 109)An of import characteristic of ERG theory is the _____ principle.  72. (p. 109)According to ____, a manager without a need for power volition more often than not exist less effective than ane with a strong power need.  73. (p. 110)According to McClelland's manifest needs theory, someone with a strong _____ volition generally not make the best.

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96. (p. 61-62)List the fears that stop people from cocky-disclosing.  97. (p. 62)When does overdisclosure occur?  98. (p. 63)How can you avoid over-disclosing or under-disclosing information when you lot are meeting someone for the first time?  99. (p. 63-64)List the 3 suggestions offered by Dale Carnegie for moving ahead even when fright is present.  100. (p. 64)How do you prepare.

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92. (p. 59)How does gut-level communication benefit a workplace?  93. (p. 59)Co-ordinate to John Powell's levels of self-disclosure, briefly draw the highest level of self-disclosure.  94. (p. lx)How does gut-level communication improve relationships?  95. (p. 60)Explain how a gut-level conversation brings out the honesty in others.      .

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